Comments on: Media Temple – Problem #1

By: Tico

Tico — Sat, 09 May 2009 23:07:32 +0000

My simple but popular Costa Rican surfing blog is hosted on Media Temple. I have had nothing but problems with Media Temple, slow site response, database connection error, DNS issues, you name it. Each time I send them a support request they always respond that it is my site that is the problem. Media Temple is a Media Crypt. If you want your site to have a nice place to be buried use Media Temple

By: Riyad Kalla

Riyad Kalla — Sat, 01 Nov 2008 16:43:39 +0000

Admin Note: The person going by T or John are from the same person and his link posted was an publicity company affiliate link back to a competing hosting company clearly with an agenda.

By: dhsux

dhsux — Sat, 01 Nov 2008 06:43:01 +0000

Now you’re making sockpuppets just to troll? LOL.

By: dhsux

dhsux — Sat, 01 Nov 2008 01:18:22 +0000

Why on earth would it matter to you if I post on multiple blogs? How does that hurt you? How else would I inform the public of what Dreamhost did?

The only ones I would be “sick” and “disgusting” to is someone with a vested interest in Dreamhost: either one of their PR flacks or a reseller. You are one or the other.

By: dhsux

dhsux — Fri, 31 Oct 2008 20:46:25 +0000

If you don’t work for DH or profit from reselling their services, then why would it matter to you to stop someone from attempting to tell people what happened?

I think you’re Phototristan from the Mike Industries blog, who made a big point of randomly denying that the only option I was given was Google Checkout. I suspected you were DH person trying to cover everything up then: now I’m sure of it. It was possible you were just an automatic naysayer who was a regular on the other blog, but now that I see you here, there is no other reason for you to make the effort to go around trying to erase my testimony.

By: dhsux

dhsux — Fri, 31 Oct 2008 16:36:48 +0000

T is in turn going to spam all over the net to make sure no one knows what happened? He’s a Dreamhost employee – please don’t help him cover up what DH did.

By: T

Thu, 30 Oct 2008 02:44:42 +0000

This guy (dhsux) is spamming blogs all over the net (just do a Google search) I recommend you delete his comments as spam.

By: dhsux

dhsux — Sat, 11 Oct 2008 20:05:08 +0000

DreamHost’s poor customer service has led to a serious privacy invasion. When my client attempted to sign up for an account, the transaction hung halfway through. When customer service (which can only be reached by tedious email exchanges) “fixed” the problem, the pay by credit card option was no longer available. The customer service representative insisted that we use Google Payments. I proceeded, and then my client realized his financial information is now in the Google system. The worst possible scenario then came true. Instead of completing the transaction, Google called my client’s bank for “preapproval”. This was not to complete the transaction (which was never completed), but to gather information for Google’s marketing. My client is furious, reviewing everyone’s privacy policy, and is looking into ways to bring this problem up at the political, and possibly the legal, level.

Throughout this whole situation, Dreamhost has been nothing but pig-headed. Every customer service representative ignores the case history and either refers us back to Google Payments or says patronizing things like we could have paid with the original credit card system. I offered them a solution where I quietly pay for the account using Google transactions, and they won’t even let me help bail them out!!!

I will never refer another client to dreamhost. Right now I’m looking for the best place to air this complaint publicly in as many places as possible. People have to know that when Dreamhost pushes people into using Google Payments, Google then has their financial information to aggregate and deploy for their own purposes.

By: 4 WordPress Tips for Surviving Slashdot, Digg or Reddit | The "Break it Down" Blog

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By: Eric J Gruber

Eric J Gruber — Thu, 13 Mar 2008 14:46:22 +0000

I switched to MediaTemple after Dreamhost burned me for the last time. I’m happy with MT and recommend them.

By: lami

lami — Thu, 13 Mar 2008 14:05:15 +0000

what host do you use now Eric?

By: Riyad Kalla

Riyad Kalla — Sat, 18 Aug 2007 14:19:07 +0000

Eric,
In fairness to MediaTemple, ever since my initial 2 weeks of hickups it’s been smooth sailing since then. I haven’t had one problem, and they continue to add features to the management interface that I already feel is the best out there.

Those are signs to me that the company isn’t just one of those “launch something cheap, then sit on your hands collecting memberships and placating users for no reason” like DreamHost seems to do.

If you hated DreamHost, I would still suggest trying out MediaTemple for atleast a month.

By: Eric J. Gruber

Eric J. Gruber — Sat, 18 Aug 2007 02:49:43 +0000

Funny, I came across your blog after Googling “MediaTemple problems” because I was thinking of switching from Dreamhost.

Dreamhost blows. I’ve had them for more than a year and absolutely hate it.

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